Privacy Policy

TurfChalo ("we", "us") helps players in Madhya Pradesh find sports turfs, send booking requests and find opponent cricket teams. This policy explains what information we collect and how we use it.

Information we collect

• Account details: email address, password (stored encrypted by our authentication provider) and the name you give us.
• Optional profile details: phone number and city.
• Booking requests: the turf, date, time and duration you choose, linked to your account and name/phone so the turf owner can contact you.
• Match posts: team name, captain name, phone number, date, time, venue and notes you post. Your phone number is shown only to teams that accept your challenge.
• Turf owner details: name, phone, email and turf information submitted by owners. Owner phone and email are not shown publicly.
• Reports and correction requests you send us.

We do not collect your precise device location, contacts, photos or payment information. TurfChalo does not process any payments.

How we use information

• To create and secure your account.
• To pass booking requests to turf owners and match contact details to the other team.
• To review reported content and keep the app safe.
• To verify turf owners and their listings.

We do not sell your personal information and we do not show ads based on it.

Third-party services

• Secure cloud hosting and database for storing app data.
• Google Maps Platform to show venue photos and locations (subject to Google's Privacy Policy).
• An AI service used by admins to write photo descriptions for accessibility. No user personal data is sent to it.

Data retention and deletion

We keep your data while your account is active. You can permanently delete your account and personal data at any time from Profile → Delete Account, or by following the steps at turfchalo.com/delete-account. Booking records may be kept without your name or phone for the turf's records.

Security

Data is sent over encrypted connections (HTTPS) and access is restricted with database security rules.

Children

TurfChalo is not directed at children under 13, and we do not knowingly collect their data.

Contact

Questions or requests: shah9267@gmail.com